At Surabhi Heritage Studio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:
– Personal Information: Name, email address, phone number, and shipping/billing address.
– Payment Information: Credit/debit card details, UPI, or bank transaction details (processed securely through third-party payment gateways).
– Browsing Data: Cookies, IP address, device information, and browsing behavior on our website.

2. How We Use Your Information

We use your information for the following purposes:
– To process orders, payments, and deliveries.
– To send order updates, promotional offers, and newsletters (if subscribed).
– To improve our website experience and customer service.
– To prevent fraud and enhance security.

3. Information Sharing & Security

We do not sell or rent your personal information to third parties. However, we may share data with trusted partners for order fulfillment, payment processing, and analytics. All sensitive data is encrypted and protected with industry-standard security measures.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These cookies help store preferences, track website analytics, and improve functionality. You can manage or disable cookies through your browser settings.

5. Your Rights & Choices You have the right to:

– Access, modify, or delete your personal data.
– Opt-out of marketing emails and notifications.
– Request information on how your data is used.